Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell.
Honeywell Connected Enterprise (HCE) has an excellent opportunity for a Connected Buildings Deal Desk & PMO Manager, based in North America. The position reports to the Connected Buildings VP of Global Sales and Marketing. The Deal Desk Specialist is responsible for supporting the Field Teams in renewing customers, leveraging pricing strategy, quote management, facilitating contract reviews, and identifying upsell and cross sell opportunities. This position works collaboratively with the Field and internal organizations such as Legal, Finance, Support and Sales Operations to ensure deals are executed with velocity and accuracy.
As HCE Buildings expands, PMO project support and global deployments will be required. The position will also be responsible for building and executing a small PMO support staff that can manage large scale software deployments onsite and remote.
Hold weekly calls to review all new submitted deals.
Help create and maintain a global approval matrix to support all deal approval level requirements for HCE Buildings
Serve as the trusted adviser to Field Team on all renewal deal related matters, advise the team on alternative contract options, and/or value propositioning to help drive deal closures
Manage the day-to-day renewal management, ensuring compliance with published sales and business approval policies
Engage with the Field Team to accelerate deal velocity, track sales velocity ratios and report out using Honeywell tools to the VP of Sales
Collaborate with impacted parties to identify acceptable options to facilitate deal closure
Identify and lead high-impact projects and leverage digital to improve the customer experience for long-term loyalty and lifetime value improvement
Create a PMO structure that is global in nature that will support multiple languages. Manage the team remote and keep them 80% billable at all times.
Maintain a PMO margin that is greater than the baseline provided by VP of Sales
Ensure alignment to strategy across the PMO
Create working relationships with project managers and other PMOs
Facilitate governance process by account for PMO
Identify and manage overall risk management to identify themes
Facilitate dependency management across the projects and programs
Facilitate change control process
Track deliverables and benefit realization
YOU MUST HAVE
2 years of proven success in Enterprise SaaS/B2B Industry, Deal Desk, Finance, Sales Operations or Pricing experience
Leadership profile with proven ability to influence across businesses, functions and regions and build deep collaborative relationships
Experience in Direct and Channel Sales model
Experience with pricing strategy and international business
Highly organized, customer-focused, innovative and strong attention to details
Excellent communicator, self-aware, transparent, collegial, and open to feedback
Ability to multitask and prioritize at times of high volume
Effective change agent, constantly challenging conventional thinking, approach and methodology to drive breakthrough results.
Results oriented with strong analytical and problem-solving skills.
Fluent English. Other languages preferred.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.