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Honeywell Lead Customer Service Assistant with German in Bucharest, Romania

Lead Customer Service Assistant with GermanJoin a team recognized for leadership, innovation and diversity

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Help Honeywell be the customer's top choice by delivering excellent customer care

Build up your business acumen while learning to address customer needs

Be part of the team that is solving complex problems for the customer

Key Responsibilities

Processing Returns

Processing Returns

Administrative Support

Order Processing

YOU MUST HAVE

  • High School Diploma, or equivalent. Some experience in the field.

WE VALUE

  • Technical knowledge specific to (stated field)

  • Good communication skills

  • Good administration skills

  • An ability to take initiative and work with limited direction

Additional Information

  • JOB ID:req197912

  • Category:Customer/Product Support

  • Location:3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, BUCURESTI 020339 ROU

  • Nonexempt

Performance Materials and Tech

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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