Honeywell Lead Salesforce Architect in Charlotte, North Carolina

Lead Salesforce Architect

Driving Infinite Possibilities Within A Diversified, Global Organization

Honeywell International is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers and specialty materials. The company invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy.

This role has Salesforce CRM Architecture, solutioning and implementation responsibilities, as part of the Customer & Commercial Excellence Organization. The C&CE portfolio of projects include Digital Customer Experience and Commercial Excellence Solutions, including Web, Commerce, SalesForce.com, etc. The SFDC Architect has the responsibilities grouped in following buckets.

  • Platform / Solution Delivery

  • Define, maintain, and manage architecture models, frameworks and artifacts (e.g. current and future state application architecture diagrams, data models, etc.)

  • Delivery of global SFDC solutions for the Honeywell enterprise

  • Ensure IT systems and applications meet the requirements of the businesses and their processes
  • Partner with project delivery teams to ensure adherence to common process and definition of new processes

  • Contribute to solution scoping and effort sizing with cross-functional teams

  • Lead efforts for new software selection including development of RFI/RFP, review and evaluate commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed

  • Conduct formal customer reviews during project execution and project completion coupled with ongoing support/optimization reviews to confirm satisfaction and ongoing ROI growth.
  • Provide leadership and subject matter expertise in the evaluation, design, planning and deployment of emerging solutions to drive exceptional experiences and increased productivity and growth

  • Platform Strategy and Feature Roadmap Management

  • Creation, business alignment and delivery of global SFDC feature roadmaps for enterprise

  • Integrate SBG specific business processes related to SFDC into the Customer & Commercial Excellence (C&CE) Enterprise IT strategy
  • Partner with Business Partners and other solutionists to identify functional and business needs and target emerging solutions
  • Document architecture for platform and development teams
  • Research and recommend innovative and contemporary technology solutions by leading R&D and POC efforts for SFDC solutions
  • Ensure alignment and support of all critical systems relative to security and data privacy policies and standards inclusive of accessibility, vulnerability and website inventory management.

  • Solution & Service Optimization

  • Drive commonality in the SFDC application platform across Honeywell enterprise

  • Partner with other C&CE Leaders to manage ongoing operational support for the SFDC platforms using both internal and co-source resources
  • Serve as a liaison to the solution operations team(s) to document and facilitate successful implementation of solution
  • Advise and create methods to improve technical solution processes
  • Experience leading / managing an enterprise development work stream involving several systems, teams and user profiles.

    50 Platform/Solution Delivery

    50 Platform Strategy and Feature Roadmap Management

MUST HAVE

  • Bachelor’s Degree in Computer Science or Engineering
  • Minimum of 10 years of IT Experience
  • 1+ year of experience designing and implementing Service cloud and Field service lightning

WE VALUE

  • Capable of consulting with stakeholders on Field service operation
  • Strong understanding of Agile & DevOps
  • Excellent verbal and written communication skills, and ability to communicate across borders.
  • Communicate and collaborate with internal technical teams and external business teams: sales; marketing; and customer service
  • Research advances in information technology
  • Proven people skills, working successfully in a team context with co-workers, clients, and managers. Candidate must be able to work effectively with a variety of stakeholders across multiple functions at Honeywell.
  • Exceptional consultative, project management and multi-tasking abilities
  • Proven ability to work in a self-directed manner
  • Able to set priorities and remain flexible in a changing environment
  • Six Sigma certification

Exempt How Honeywell is Connecting the World

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: req177121
  • Category: Information Technology
  • Location: 101 N. Tryon Street, Suite 6000, Charlotte, NC 28246 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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