Honeywell Senior Enterprise Monitoring Leader in Charlotte, North Carolina

Senior Enterprise Monitoring Leader

Innovate to solve the world's most important challenges

The Enterprise Monitoring Leader provides strategic leadership and end-to-end Enterprise Monitoring ownership, delivering business results through technology, processes, people, and tools across the key business and functional areas.Own the tactical and strategic lifecycle, direction and innovation of Enterprise Monitoring at Honeywell. This position is responsible for leading Enterprise Monitoring teams, collaborating globally with all Honeywell Businesses, Service Owners, and Supplier Focals, ensuring that a solid monitoring practice and strategy is in place and integrated with the IT Service Management (ITSM) framework for automatic alerting, tracking, escalation and resolution of issues impacting Honeywell services.This role will be accountable for Honeywell’s enterprise-wide strategy, implementation, and operations for end-to-end monitoring of application and infrastructure utilizing and enhancing the currently deployed technologies: Catchpoint, Geneos, AppDynamics, Splunk, VRealize Ops, Nagios, Chef, and ServiceNow.

•Accountable to design, implement and operate software tools and process for end-to-end monitoring of all technology assets. Honeywell’s Global Enterprise Monitoring roadmap scope includes both internal technologies and external technologies.

•Lead team efforts to design, integrate, consolidate, correlate and implement monitoring systems for core infrastructure, cloud infrastructure, applications, performance monitoring, and synthetic monitoring.

•Resolve complex technical issues and drive innovation that improves system availability, resiliency, and performance.

•Build end-to-end monitoring, detection and prevention tools for both internal Information technology assets and external product/go-to-market environments.

•Develop and drive solution cost benefit / ROI modeling and analysis.

•Partner with the rest of the technology teams including application development, testing services, network engineering, security, and operations to establish end-to-end monitoring strategy.

•Engineer monitoring solutions operations and policies to drive proactive alerts and notification.

•Work with operational teams to automate proactive actions to proactively solve problems through automation

•Use predictive analytics tools to analyze real-time data building a dynamic service model to correlate abnormalities to forecast problems and prioritize issues based on business impact.

20 Develop business' IT strategy

20 Recommend IT solution roadmaps

20 Set local IT priorities

20 Drive continuous improvement

20 Ensure compliance/cyber safety


  • Bachelor’s Degree and minimum
  • 10+ years IT experience with a min 5 yrs. Monitoring & Operations experience
  • US Citizen


  • Experience with Splunk, Nagios, VROps, Chef and ServiceNow preferred
  • Strong people management experience
  • Experience in applications and infrastructure design, delivery & operation
  • ServiceNow ITOM (Event Mgmt. & Operational Intelligence) experience
  • AIOps (Artificial Intelligence Ops) strategy practice or awareness
  • Strong technical capabilities in contemporary software driven hardware and software as services
  • Futuristic-orientation, contemporary business thinker and high energy and proactive leader
  • Strategic Planning: Ability to define the problem/issue, root cause analysis, charter and resource corrective and preventive problem solving teams to create highly robust solutions which run 24x7 with 0 down time. One Honeywell perspective to focus on enterprise value through the right level of standardization
  • Leadership Skills: Ability to define vision for the organization rallies the team around the vision, set high expectations and manage to expectations to operate seamless and evolving solutions.
  • Manage multiple vendors with excellent partnership orientation and long term enterprise strategy in mind
  • Strong operation management experience including understanding of critical incident resolution, rapid problem solving and critical and strategic thinking to take the best course of action for the enterprise (ability to manage crisis)
  • Experience with Agile and Lean methodologies a big plus to produce in a fast-paced environment
  • Excellent communication skills both written and verbal and presentation skills


Due to US export control laws, must be a US citizen, permanent resident or have protected status.Exempt HONEYWELL SPS - The Connected Supply Chain

  • Continued Professional Development
  • 1st Shift
  • Job ID: req173406
  • Category: Information Technology
  • Location: 13509 South Point Blvd., S. Point Business Park, Suite 100, Charlotte, NC 28273 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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