Honeywell Sr Field Service Engineer in Hanoi, Vietnam

Sr Field Service Engineer

Join the industry leader to design the next generation of breakthroughs

Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Be the face of Honeywell to with end-users, peers, and competitors in a conference setting

Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies

Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience

25 Validate customer request

25 Educate customer and field technicians

25 Write documentation used by field technicians

25 Ensure Right and Fast Delivery

YOU MUST HAVE
  • Bachelor's degree, or equivalent. Some experience in the field.
WE VALUE
  • Previous industry experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Advanced Degree
  • Good presentation skills

Exempt Performance Materials and Technologies

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD51446
  • Category: Customer/Product Support
  • Location: Unit 1405-1408, 83B Ly Thuong Kiet, Tran Hung Dao, Hoan, Hanoi, HN 71000 VNM

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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