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Honeywell Field Service Engineer I - Bronx, NY in Lake Success, New York

Join the industry leader to design the next generation of breakthroughs

Location: This position is based in Bronx, NY.

Position will require the Automation Service Engineer to be

involved with installation and maintenance of new and old material handling and

sortation equipment, emergency service calls, and overall general customer

support for all Intelligrated and Legacy made equipment, including sortation,

AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple

types of conveying equipment. Field

Service Engineer will also gather data utilizing specific reports and

Intelligrated procedures, and supply various forms and custom reports to the

customer to assist in sales of parts and service contracts. As necessary, Field Service Engineer will assist

with the field training of new employees and may receive in-house assignments covering technical support,

training, or documentation.

Key Responsibilities

  • Make travel arrangements

daily or weekly basis.

  • Be capable of traveling at

a moment notice weekday or weekend.

  • Carry mechanical and

electrical tools from job to job, including laptop and tool case.

  • Discuss objectives with the

customer when on-site.

  • Develop or follow a

schedule for completion of objectives while on-site.

  • Perform or assist with

mechanical and electrical installation or modification to Intelligrated and

Legacy equipment.

  • Troubleshoot and debug all

issues including mechanical, electrical, or programming using the provided

drawings, direction or write sections of the PLC program.

  • Modify, adjust, or develop

robotic application code.

  • Mark-up drawings (Red Line)

with any updates or changes as required.

  • Communicate issues,

successes, and delays with the Customer, project manager, team members and

regional management daily. This may

include but not exclusive to Electronic Issue Reports.

  • Participate in a closeout

meeting with the Office and the Customer at completion of each assignment.

  • Write a detailed daily /

weekly report for each job location and send to the office.

  • Complete a weekly

electronic expense report and send in the receipts to the office.

  • Send all copies of

programs, redline drawings, and weekly reports to the office for proper

archival at completion of job.

  • Train and support CST’s on

the equipment operation and PLC controls where required or necessary.


  • High School Diploma, or equivalent. Some experience in the field

  • Excellent problem

solving and troubleshooting skills

  • Strong

communication skills, both verbal and written

  • PLC programming

and diagnostic proficiency with one type of PLC.

  • Strong mechanical, hydraulic, and electrical aptitude and experience.


  • Previous industry experience

  • Previous technical/installation experience

  • Previous customer service experience

  • Good written and oral communication

  • Ability to follow instructions and identify mistakes

  • Bachelor degree or technical/professional certificate

Additional Information

  • Category:Customer/Product Support

  • Location:5 Dakota Dr Suite 120, Lake Success, NY 11042 USA

  • Nonexempt

  • Discover Honeywell Intelligrated

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.