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Honeywell Lead Call Center Administrator in Pune, India

Lead Call Center Administrator

Design solutions to drive safe living and quality of life

Guide call center support for the [fill in the blank] organization by managing phone calls about the company products or services. Utilize inbound calls to gather information and advise on first level issues. Facilitate sales leads and promotion of specials or new services.

Provide integrated "One Honeywell" call center support for the Sales function

Ensure inquiries are resolved in a timely and knowledgeable manner

Be part of a team that drives business growth through sales leads and promotions

25 Troubleshoot

25 Resolve Issues

25 Confirm Sales and Data

25 Prepare Promotion of Products or Services

YOU MUST HAVE
  • High School Diploma, or equivalent. Some experience in the field.
WE VALUE
  • Significant sales customer service experience
  • Good communication skills
  • Good administration skills
  • An ability to take initiative and work with limited direction

    How Honeywell is Connecting the World

INCLUDES
  • Continued Professional Development
  • Remote Access Required
  • Some Travel Required
ADDITIONAL INFORMATION
  • Job ID: req189565
  • Category: Customer/Product Support
  • Location: 56 & 57 Hadapsar Industrial Estate, Pune, MAHARASHTRA 411013 IND

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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