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Honeywell Sr Field Service Technician Fire/Alarm in Redmond, Washington

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.

  • Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire alarm, security and integrated software equipment for commercial systems.

  • Verify system functional performance to ensure proper operations per contract requirements including: testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.

  • Complete documentation of all work done, including all readings, offsets, etc.

  • Perform system backups, install appropriate updates and patches.

  • Maintain customer system documentation with any configuration or model changes.

  • Respond to emergency service calls as required.

  • Keep abreast of changes and new developments in product and preventive maintenance techniques.

  • Availability for and performance of duties outside of normal working hours as required.

Customer Management:

  • Promote, build and maintain good customer relations.

  • Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems.

  • Demonstrate system and provide training to customers as required.

  • Be aware of service contract scope of service, equipment coverages, and requirements.

Health and Safety:

  • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment.

Administrative Responsibilities:

  • Be responsible for Honeywell’s assets such as tools, software, and site database.

  • Keep documentation and paperwork up-to-date.

Other Requirements:

  • Ability to travel throughout the service area, with occasional overnight stays.

  • Ability to acquire a NICET Certification within 6 months of hire.


  • High School Diploma or GED.

  • Minimum of 2 years of fire alarm or security systems experience.

  • Valid Driver's License.


  • NICET II Certification.

  • Previous fire and security systems experience.

  • Knowledge of fire and security systems for hospitals/schools/manufacturing environments.

  • Ability to work in a team environment.

  • Previous technical/installation experience.

  • Previous customer service experience.

  • Good written and oral communication.

  • Ability to follow instructions and identify mistakes.

  • Bachelor’s degree or technical/professional certificate.

  • Good presentation skills.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.