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Customer Master Data Specialist
The Master Data specialist plays an important role in support of our overall HBT Master Data Management (MDM) initiative and ensures we have the data integrity needed for our business critical applications. The Master Data specialist is responsible for the global management of master data in SAP including creation
and maintenance of customers. The team ensures that our master data is correct and complete and that subsequent changes are implemented consistently and in accordance with HBT processes and rules.
Primary Responsibilities :
Responsible for setup of new customers in SAP
Responsible for maintenance of customers/accounts in SAP
Maintain customer master data to support interfaces ( myHBT Portal, SFDC, etc)
Maintain and understand region specific data settings and processes
Serve as focal point for customer master questions and issues and provide timely feedback and resolution to customers
Ensure all required information and documents are received from the request submitters, per GBE/Region requirements
Work directly with internal business users to correct incomplete or inaccurate request submissions
Validate that customers being added are legitimate entities by confirming via third party sources (D&B, state registrations, domain searches)
Ensure all requests are entered in compliance with GBE/Region data standards
Manage Que of incoming requests and process the requests per SLA’s
Test and implement 2019 planned digital toolsfor customer intake
Incorporate SFDC customer data management into Central Org
Manage Data Quality exception reports actions
Remediate out of compliance data quality issues on Customer Master accounts found via DQ exception reports coming from Data Opex team or reported ad hoc by business users
Create and Maintain Standard Work Job Aides for GBE/Regional Customer Data Standards
Implement HBT Common Forms for submitters to use for collection of customer information
and required documents
Be a member of a team that delivers contemporary analytics solutions for all Honeywell business groups and functions
Join a high-performing team and distinguished talent pipeline
Build strong relationships with leadership to effectively deliver contemporary data analytics solutions and contribute directly to business success
1.Knowledge of SAP customer data
2.Knowledge of HBT business processes
3.Ability to communicate effectively with various business functions
4.Strong analytical and problem solving Skills
5.Strong interpersonal skills and ability to influence others. Demonstrated ability to collaborate with various people and organizations in an effort to develop win/win results.
6.Ability to work in a globally dispersed team
7.Attention to detail and ability to work with minimal supervision
Exempt How Honeywell is Connecting the World
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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